I love to remind the business owners that I work with to take communication with their virtual assistants (VA) very seriously and to hold themselves accountable for providing their VA with on-going feedback throughout the year.
While this may seem obvious, be sure to always tell your VA what is expected of them. It is a simple conversation that should always happen when asking them to do work for you. It is also important to let them know it is ok to ask you questions when they may be confused, or unsure of any expectation or work task. Just be sure to let your VA know if you prefer to have him or her email, text or call you with questions, so that it is less likely they will do job that doesn’t meet your expectations.
Regular feedback is such an important part of team development and seamless workflows. Try and schedule time to provide your VA with both constructive and positive feedback each week and your relationship with your VA will be exactly what you want it to be!