Working with a virtual assistant is a great option for a busy entrepreneur. Working with anyone – real or virtual – is a dynamic situation where adjustments need to be made as the working relationship evolves.
We have worked with hundreds of VA and clients, and find that the key to success with any working relationship is having good communication and setting realistic goals.
Today, interacting with your virtual assistant is done using various electronic technologies. Setting up a virtual workspace for communicating with your VA is essential.
These technologies should include the following:
Email – let your VA know if you will be setting them up with a specific email address for your business, or if they will use their own email address to communicate with you. Determine a response time that is acceptable to you and your VA.
Live Chat– Skype or Facetime once a week or once a month if that will help you stay connected.
Document Sharing –Dropbox, Basecamp, and Trello are some options where you can share work and give instructions that can be accessed remotely.
Your VA’s output is greatly dependent on your initial orientation, and the systems that you have already set up, along with some training provided by you.
As your working relationship develops with your VA, you may need to be tolerant and allow for a learning curve. If you remember to communicate, give appropriate feedback, and provide the tools and the training necessary for the job, your VA should become a great asset to your team.